At SHILOH TECHNOLOGY PRIVATE LIMITED, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience and to process your orders effectively. The types of information we may collect include:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, phone number, and payment details (credit card number, billing address, etc.).

  • Non-Personal Information: We collect information about your interactions with our website, such as your IP address, browser type, device information, and pages you visit. This helps us analyze and improve the functionality of our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track website activity, improve site functionality, and personalize your experience. Cookies help us remember your preferences and keep track of items in your cart.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders: To fulfill your orders, process payments, and ship products to you.
  • Provide Customer Support: To respond to your inquiries, assist with returns or exchanges, and provide order updates.
  • Enhance Your Experience: To improve our website, personalize content, and recommend products that may interest you.
  • Marketing and Promotions: To send you marketing emails, newsletters, and promotions if you have opted in. You can opt out of marketing communications at any time.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: Your personal and payment information is encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Secure Payment Processing: We use trusted third-party payment processors to handle transactions, ensuring your financial data is secure.
  • Access Control: Access to your personal information is limited to authorized personnel only, and we employ strict internal policies to protect data confidentiality.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, and marketing partners) to help us complete your orders and improve our services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms, or protect our rights, property, and safety.
  • Business Transfers: In the event of a business sale, merger, or acquisition, your information may be transferred as part of the transaction.

5. Your Choices and Rights

  • Access and Update Information: You can access and update your personal information by logging into your account or contacting our customer support team.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
  • Cookies Management: You can modify your browser settings to refuse cookies or alert you when cookies are being used. Please note that some website features may not function properly if you disable cookies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by SHILOH TECHNOLOGY PRIVATE LIMITED. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will delete it as soon as possible.

9. International Users

If you are accessing our website from outside the India, please be aware that your information may be transferred to and processed in India. By using our website, you consent to this transfer and processing in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. When we make updates, we will post the new policy on this page with an updated “Last updated” date. Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Trendy Gadget
Email: support@trendzygadget.in
Phone: +91 987654321
Address: NO 14/6 KULIME SIDDANNA GARDEN THAMARE KANNAN ROAD ULSOOR, Bangalore, BANGALORE, Karnataka, India, 560008

We are committed to protecting your privacy and will respond to any inquiries as quickly as possible.