FREQUENTLY ASKED QUESTIONS
While online product images generally represent the item accurately, slight differences can occur. Lighting, screen settings, and photo editing may alter the appearance. Additionally, packaging or design updates might not be reflected in the image. Always check product descriptions and reviews for a clearer idea of what to expect.
You can view your sales receipt by logging into your account on the retailer's website or app and checking your order history. Alternatively, check your email for an order confirmation or receipt. If you can't find it, contact customer support for assistance in retrieving your receipt.
To return an item, check the retailer's return policy on their website or in your order confirmation. Generally, you'll need to initiate a return request, print a return label, and package the item securely. Some stores offer free returns, while others may charge a fee or require you to cover shipping costs.
Restocking depends on the retailer and product availability. Many stores restock popular items, but it's not always guaranteed. You can sign up for restock notifications if available, or periodically check the product page for updates. Alternatively, contact customer service for more details about restocking timelines.
You can ship your order to any address you provide during the checkout process. Common options include your home address, work address, or a friend or family member's location. Some retailers also offer delivery to alternative pickup locations such as lockers, designated collection points, or local stores for in-store pickup.
Many stores allow you to select the shipping method, such as standard or expedited delivery, depending on your preference.
Always double-check the shipping address before confirming your order to ensure it’s accurate. If you have any issues, customer support can assist you with changing the shipping address after purchase.
